{"id":344,"date":"2020-05-11T14:17:43","date_gmt":"2020-05-11T18:17:43","guid":{"rendered":"http:\/\/pcgestion\/Corpo_WP\/en\/?page_id=344"},"modified":"2020-05-11T14:27:43","modified_gmt":"2020-05-11T18:27:43","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.pressecommercecorp.com\/en\/our-operations\/publisher-services\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">CUSTOMER SERVICE<\/h5>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>Presse Commerce provides publishers with expertise in terms of subscription management and call centers. The publisher is responsible for their own subscription software, but does not have staff to meet the needs of its subscribers.<\/p>\n\n\n\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-undefined uagb-columns__stack-mobile uagb-columns__valign-undefined uagb-columns__gap-10 alignfull uagb-block-afe05c6f-f08c-4043-89be-77478a30cc62\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-c33fb073-85dd-4880-a996-2f18cc40f27d\"><div class=\"uagb-column__overlay\"><\/div><div class=\"uagb-column__inner-wrap\">\n<div class=\"container_container\"><h5 class=\"freesia-animation fadeInUp\" style=\"visibility: hidden; color:#0066cc;animation-name: fadeInDown; overflow:hidden;\"> Customer contact center <\/h5><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-7d89ac07-cfd2-4ccf-96f5-076a49751725\"><div class=\"uagb-column__overlay\"><\/div><div class=\"uagb-column__inner-wrap\">\n<p class=\"freesia-animation fadeInUp\" style=\"visibility: hidden; animation-name: fadeInLeft; animation-delay: 0.04s;\">Bilingual agents available from 8:00 a.m. to 5:30 p.m. (Eastern time) <br>\nProcessing correspondence (postal and email) <br>\nProcessing new subscriptions and renewals <br>\nBilling and collection of subscriptions <br>\nInscription to email lists and events\n<\/p>\n<\/div><\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-undefined uagb-columns__stack-mobile uagb-columns__valign-undefined uagb-columns__gap-10 alignfull uagb-block-a04c1261-feff-4a5e-97a5-8c84766048d2\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-372726bc-c864-414f-8a06-2c989cbb5229\"><div class=\"uagb-column__overlay\"><\/div><div class=\"uagb-column__inner-wrap\">\n<div class=\"container_container\"><h5 class=\"freesia-animation fadeInUp\" style=\"visibility: hidden; color:#0066cc;animation-name: fadeInDown; overflow:hidden;\"> Commitments <\/h5><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-e4c0adb6-6052-4660-9f42-f83c046dc31a\"><div class=\"uagb-column__overlay\"><\/div><div class=\"uagb-column__inner-wrap\">\n<p class=\"freesia-animation fadeInUp\" style=\"visibility: hidden; animation-name: fadeInLeft; animation-delay: 0.08s;\">Presse Commerce is committed to providing quality customer service to all current and future subscribers and to adapt to the needs of the publisher.\n\n<\/p>\n<\/div><\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-uagb-columns uagb-columns__wrap uagb-columns__background-undefined uagb-columns__stack-mobile uagb-columns__valign-undefined uagb-columns__gap-10 alignfull uagb-block-88e47382-13c8-49c1-8b37-5034daa2d9a7\"><div class=\"uagb-columns__overlay\"><\/div><div class=\"uagb-columns__inner-wrap uagb-columns__columns-2\">\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-4d8c06cd-e9d5-4da0-97e3-7c4a29254a6b\"><div class=\"uagb-column__overlay\"><\/div><div class=\"uagb-column__inner-wrap\">\n<div class=\"container_container\"><h5 class=\"freesia-animation fadeInUp\" style=\"visibility: hidden; color:#0066cc;animation-name: fadeInDown; overflow:hidden;\"> Telemarketing <\/h5><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-column uagb-column__wrap uagb-column__background-undefined uagb-block-45adfcce-7003-4fc0-9186-188f8065bfdc\"><div class=\"uagb-column__overlay\"><\/div><div class=\"uagb-column__inner-wrap\">\n<p class=\"freesia-animation fadeInUp\" style=\"visibility: hidden; animation-name: fadeInLeft; animation-delay: 1.02s;\">Cross-selling the publishers\u2019 portfolio <br>\nCalls to subscribers of non-renewed subscriptions <br>\nCalls to prospects of lists provided by the publisher \n\n<\/p>\n<\/div><\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>CUSTOMER SERVICE Presse Commerce provides publishers with expertise in terms of subscription management and call centers. The publisher&hellip; <\/p>\n","protected":false},"author":1,"featured_media":345,"parent":235,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-344","page","type-page","status-publish","has-post-thumbnail","hentry","clearfix"],"uagb_featured_image_src":{"full":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient.jpg",1280,800,false],"thumbnail":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient-150x150.jpg",150,150,true],"medium":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient-300x188.jpg",300,188,true],"medium_large":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient-768x480.jpg",768,480,true],"large":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient-1024x640.jpg",790,494,true],"1536x1536":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient.jpg",1280,800,false],"2048x2048":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient.jpg",1280,800,false],"freesiaempire_slider_image":["https:\/\/www.pressecommercecorp.com\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/ServiceClient.jpg",1280,800,false]},"uagb_author_info":{"display_name":"Presse Commerce","author_link":"https:\/\/www.pressecommercecorp.com\/en\/author\/ggonye\/"},"uagb_comment_info":0,"uagb_excerpt":"CUSTOMER SERVICE Presse Commerce provides publishers with expertise in terms of subscription management and call centers. 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